Last Updated: August 1, 2026
Immigration Compass ("Immigration Compass", "we", "our", or "us") is committed to protecting your privacy and maintaining the trust of our users.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services (collectively, the "Services").
By accessing or using Immigration Compass, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Immigration Compass is an independent digital platform that provides immigration information, assessment tools, calculators, and settlement planning resources.
We help users better understand immigration pathways by providing tools based on publicly available information, government publications, statistical data, and other reputable sources.
Immigration Compass is not a government agency, immigration authority, law firm, or immigration consultancy.
2. Information We Collect
We collect information that helps us provide and improve our Services.
Account Information
When you create an account, we may collect:
- Name
- Email address
- Phone number (where provided)
- Account login information
- Profile preferences
Immigration Profile Information
To provide personalized assessments and planning tools, you may choose to provide information including:
- Age
- Country of residence
- Citizenship information
- Education history
- Work experience
- Occupation details
- Language test results
- Family-related information relevant to immigration assessments
- Immigration preferences and destination choices
You are responsible for ensuring that information you provide is accurate and complete.
Financial and Settlement Information
When using affordability and settlement planning tools, we may collect information such as:
- Family size
- Savings information
- Expected expenses
- Preferred locations
- Housing and lifestyle preferences
Usage and Technical Information
We may automatically collect:
- Device information
- Operating system
- Browser type
- IP address
- Application activity
- Usage patterns
- Error reports and performance data
This information helps us improve reliability, security, and user experience.
3. How We Use Your Information
We use your information to:
- Create and manage your account.
- Provide immigration assessments and calculators.
- Save your progress and preferences.
- Generate personalized results and comparisons.
- Improve our Services and user experience.
- Develop new features.
- Analyze usage trends.
- Maintain security and prevent misuse.
- Communicate important account or service updates.
- Provide customer support.
We do not use your personal information to make immigration decisions. Immigration decisions are made only by relevant government authorities.
4. How Our Calculators Use Data
Immigration Compass calculators may use:
- Information provided by you;
- Publicly available government information;
- Official statistics;
- Labour market information;
- Housing and cost-of-living data;
- Other reputable public sources.
Results generated by our tools are estimates and informational resources only. They do not represent official assessments, immigration advice, or guarantees of immigration outcomes.
5. How We Share Information
We do not sell your personal information as part of our regular business operations.
We may share information in the following situations:
Service Providers
We may share information with trusted third-party providers that help us operate our Services, including:
- Cloud hosting providers;
- Database providers;
- Authentication providers;
- Payment processors;
- Analytics providers;
- Security providers;
- Customer support services.
These providers are only permitted to process information necessary to provide their services.
User-Requested Connections
In the future, Immigration Compass may provide optional opportunities for users to connect with immigration professionals, consultants, or related service providers.
We will only share your personal information with these parties when you:
- request the connection;
- provide consent; or
- otherwise authorize the sharing.
Business Transfers
If Immigration Compass is involved in:
- a merger;
- acquisition;
- investment;
- restructuring;
- sale of assets; or
- transfer of ownership;
your information may be transferred as part of that transaction.
Any successor organization will be required to handle your information according to applicable privacy obligations.
6. Aggregated and Anonymous Information
We may create and use aggregated or anonymized information that does not identify individual users.
This information may be used for:
- Improving our products;
- Understanding immigration trends;
- Developing analytics;
- Measuring platform performance;
- Creating industry insights.
Because this information does not identify individuals, it may be used for business purposes.
7. Payments
If you purchase premium services, payments may be processed through third-party payment providers or app store platforms.
Immigration Compass does not directly store complete payment card information.
Payment providers process transactions according to their own privacy policies and terms.
8. Data Security
We implement reasonable technical and organizational safeguards designed to protect your information.
These measures may include:
- Secure authentication;
- Access controls;
- Encryption where appropriate;
- Security monitoring;
- Limited access to personal information.
However, no online service can guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:
- provide our Services;
- maintain your account;
- comply with legal obligations;
- resolve disputes;
- enforce agreements.
You may request deletion of your account as described below.
10. Your Rights
Depending on your location and applicable laws, you may have rights to:
- Access your personal information;
- Correct inaccurate information;
- Delete your account and personal information;
- Request a copy of your data;
- Object to certain processing activities;
- Withdraw consent where applicable.
To make a request, contact us using the information in Section 17 below.
11. Account Deletion
You may request deletion of your Immigration Compass account.
When your account is deleted:
- We will remove or anonymize personal information where appropriate.
- Certain information may be retained if required for legal, security, accounting, or legitimate business purposes.
12. Cookies and Analytics
We may use cookies and similar technologies to:
- Keep the Service functioning;
- Remember user preferences;
- Understand usage patterns;
- Improve performance.
You can manage cookie preferences through your browser or device settings.
13. Third-Party Links
Our Services may contain links to external websites, including official government resources.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
14. International Users and Data Transfers
Immigration Compass serves users globally.
Your information may be processed or stored in countries other than your country of residence.
Where required, we take reasonable steps to ensure appropriate protections are applied to personal information transferred internationally.
15. Children's Privacy
Immigration Compass is not intended for children below the minimum age required by applicable law.
We do not knowingly collect personal information from children without appropriate authorization.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the "Last Updated" date.
Where required, we may provide additional notice before significant changes take effect.
17. Contact Us
If you have questions about this Privacy Policy or would like to exercise any of the rights described above, contact us at support@immigrationcompass.app.